"BCCH faced a demanding role in a challenging period. (BCCH) overarching assignment was to improve the value generated by IT – the delivery of enhanced service levels at reduced cost. (BCCH) met this challenge through more efficient vendor delivery and internal staff rationalization. Implementing these initiatives was successful and conducted respectfully with professionalism and equity.Senior Vice President,
Whilst not anticipated during his tenure, Frank identified and remedied a data archival and recovery gap."